Free webinar: Ten things I hate about my customer!

Event Details

This event has now ended.

Exporting goods and services to countries around the world is a complex game. We know, because here at Coface, Export Council of Australia and FTI Consulting, we're constantly seeing our clients and members run into roadblocks that prevent their businesses from operating as efficiently and profitably as they should. Luckily, many of these obstacles don't need to cause as much of an issue as they currently do.

Instead, taking a few simple actions, doing more research and being aware of the dangers can have a huge impact on the smooth running of an organisation's export operations.

Businesses who take these steps make everyone's lives easier, but those who don't will undoubtedly run into trouble sooner or later. To ensure your business falls into the first category, join Coface, ECA and FTI Consulting on May 17th at 12PM, to share the ten things we all hate about our customers (cause let’s be honest they’re not always a walk in the park!) More importantly, we'll also be making sure you know how to avoid them. See you there!

Facilitator:

Alina Bain, CEO ECA

Alina has extensive experience capacity building for SMEs looking to expand to international markets. She has lead trade missions for SMEs in key Asian markets and has delivered digital capacity building programs for professional services firms.

Speakers:

Chris Little, Commercial Director Coface

Strong risk management to promote sustainable business growth - Specialising in trade credit insurance, Chris has over 10 years of experience in risk assessment and analysis, creating growth strategies for Australian businesses by matching the appropriate risk exposure to business needs and requirements.

Murray Lawson, Managing Director FTI Consulting

Murray specialises in leading cross-border fraud, corruption and business intelligence investigations. He has worked extensively with major corporate and investment industry clients on assessing and managing issues related to reputational risk, fraud, corruption, human rights and shareholder activism.

Join Us Become A Member

Dee-Ann Prather, Down Under Enterprises International
NSW Women in Global Business Award winner
Member of the ECA

“90% of our business is export based and we are expanding rapidly throughout Asia. As we move into new countries and regions it is important to understand the country, culture and business norms and ECA has helped us do this through their programs. ECA has also helped us improve our shipping and documentation efficiency, especially with the new GHS requirements. Overall, ECA is a wealth of information and knowledge and have always been very helpful when we have specific issues or questions.”

Become a Member

Featured Member

Nuix is the 2015 Premier's NSW Exporter of the Year. As a technology company that protects, informs and empowers society. Nuix has more than 1,500 customers in over 60 countries, including all major global regulatory agencies, leading security and law enforcement agencies, all tier one advisory and litigation support vendors, and many of the world's leading financial institutions, corporations and government departments.

What's coming up!

@aussieexport